Are you a Salesforce expert? Do you have a passion for facilitating learning for others? IF so, we have the role for you! Our client is seeking an experienced Salesforce Systems Trainer to support a transformative digital integration project. This role will be instrumental in equipping employees with the skills and confidence needed to adopt new systems, including Salesforce and Bullhorn, as part of a company-wide digital transformation initiative.As part of the Training & Development team, the successful candidate will bring expertise in instructional design and training delivery, ensuring seamless user adoption and enhanced business operations. This is an exciting opportunity to make a tangible impact on a high-profile project within a dynamic environment.
This job aligns to the LPI’s Capability Map see how
Responsibilities
- Collaborate with stakeholders to identify and prioritise training requirements for system implementation.
- Ensure training solutions align with business goals and project objectives.
- Develop multimodal training materials and frameworks using proven methodologies such as ADDIE.
- Create engaging, accessible, and user-friendly resources tailored to diverse learning styles and technical expertise levels.
- Facilitate training sessions to empower employees to effectively use new systems.
- Leverage best practices and innovative approaches to maximize learning outcomes.
- Act as the liaison between project leads, subject matter experts, and end-users.
- Manage training schedules, allocate resources, and ensure timely delivery of all training components.
- Drive iterative improvements to training programmes for sustained skill development and system adoption.
Skills
- Strong knowledge of Salesforce configuration, customisation, and administration.
- Familiarity with instructional design methodologies such as ADDIE.
- Ability to translate complex technical processes into clear, accessible training materials.
- Excellent communication skills, both verbal and written
Experience
- Proven experience designing and delivering training for system implementations, including Salesforce.
- Proficiency with e-learning tools and a commitment to user-centred, inclusive design principles.
- Demonstrated success in supporting digital transformation projects to achieve high user adoption rates.
- Expertise in core Salesforce functionalities, such as Sales Cloud and Service Cloud, workflows, reports, and dashboards are desirable.
Education
- Relevant certifications in Salesforce or instructional design are highly desirable.
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The LPI Capability Map
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Design and develop solutions
Design and develop solutions
4 – Strategic
(Co-)Designing and developing learning experiences and solutions that include appropriate formal and informal learning solutions, resources and performance support, ensuring that business, performance and learner requirements are met.
Facilitate learning
Facilitate face-to-face learning
4 – Strategic
Facilitating face-to-face learning events, using engaging facilitation skills to actively involve people in learning, motivate them to adopt desired behaviours and meet agreed session outcomes.
Facilitate live virtual learning
4 – Strategic
Facilitating interactive virtual-learning events using varied and regular interactive opportunities to encourage participation with the overall aim of meeting the session objectives/outcomes.
Support learning
Develop continuous learning skills
4 – Strategic
Supporting individuals to develop self-directed and self-managed learning skills to drive independent, collaborative and networked learning (includes informally, formally, personally, professionally and in the workplace).
Support coaching
4 – Strategic
Building a culture of coaching where coaching is available at all levels of the organisation. Developing the skills of, and providing support to, leaders and managers to coach individuals and groups.
Support work teams
4 – Strategic
Working with line and project managers to help a work team perform by working, collaborating and learning effectively together.
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Your recruiter
Katie Beck
Katie is our recruitment team leader, supporting and guiding the team to find exceptional L&D talent for brilliant L&D opportunities. She possesses six years’ experience in L&D recruitment – across all levels of roles and all types of organisations.
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