If you are a highly organised L&D Advisor with a passion for providing great customer service then look no further! We have the job for you. In this role, you will be supporting the design and delivery of high quality face-to-face, blended and digital learning solutions, acting as a key link between internal and external stakeholders, whilst ensuring an excellent learner experience. This role is hybrid, with 2 days a week in the London office and 3 days remotely.
This job aligns to the LPI’s Capability Map see how
Responsibilities
- Plan and schedule learning and development events, including training workshops and digital learning
- Liaise with employees across the business to support them in building skills and capabilities
- Collaborate with external suppliers to source the best L&D solutions
- Work closely with the HR team to deliver learning admin requirements
- Coordinate and deliver aspects of the induction programme
- Act as a first point of contact for learners
- Track and report on key data for the L&D team
- Administrate the Workday LMS
Skills
- Execllent organisational skills to ensure high quality learning solutions are provided in a timely manner
- Brilliant communication skills with a passion for providing great customer service
- Ability to write clearly and translate business needs into informative learning experiences
- Skilled in using Microsoft Office packages, including Teams
Experience
- 1-2 years experience in a Learning and Development environment
- Experience of managing and coordinating learning projects
- Some knowledge or experience of designing and delivering learning solutions
- Experience of administrating an LMS, ideally Workday or similar
Education
- LD qualifications are desirable but not essential
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The LPI Capability Map
What can the Capability Map do for you?
Find out how the LPI’s Capability Map can help you land exactly the right job.
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Design and develop solutions
Create and manage content
1 – Foundational
(Co-)Creating relevant learning content using sound learning design principles, and ensuring content is aligned with needs analysis and learning solution design and assessment strategy. Editing content when required to maintain, accuracy and relevance.
Design and develop solutions
1 – Foundational
(Co-)Designing and developing learning experiences and solutions that include appropriate formal and informal learning solutions, resources and performance support, ensuring that business, performance and learner requirements are met.
Manage projects
2 – Proficient
Initiating, planning, executing, controlling and closing the work of teams on L&D projects to achieve goals and meet success criteria.
Facilitate learning
Facilitate face-to-face learning
1 – Foundational
Facilitating face-to-face learning events, using engaging facilitation skills to actively involve people in learning, motivate them to adopt desired behaviours and meet agreed session outcomes.
Facilitate live virtual learning
1 – Foundational
Facilitating interactive virtual-learning events using varied and regular interactive opportunities to encourage participation with the overall aim of meeting the session objectives/outcomes.
Strategy and operations
Develop L&D capability
1 – Foundational
Keeping L&D’s capabilities current and future-ready.
Manage L&D resources
2 – Proficient
Ensuring adequate capacity, availability and optimal utilisation of people, facilities and equipment to meet current and future organisational learning requirements and provide a seamless end-to-end customer experience.
How do your skills measure up for this job? Create your own LPI Capability Map
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Your recruiter
Samantha Ward
Sam is a natural recruiter who is really efficient at what she does. She works across a variety of L&D roles, with a focus on learning design roles – and enjoys helping people find exactly the right kind of role for their skills.
Talk to Samantha Ward
