This accomplished Client Success and Engagement Manager brings over a decade of experience in the e-learning sector, with a strong focus on LMS implementation, customer onboarding, and stakeholder management. They have an impressive track record of managing client success operations across EMEA, supporting over 150 enterprise clients, and ensuring seamless adoption of digital learning platforms.
Their expertise spans Moodle, Salesforce, Jira, and Zendesk, making them highly adept at navigating complex SaaS environments to deliver tailored learning solutions. With exceptional client relationship management skills, they excel in fostering platform engagement and driving customer satisfaction.
Seeking a return to customer success, they are immediately available and eager to contribute their wealth of experience to a forward-thinking organisation.
Key information
- Will relocate: no
- Will commute: Yes
- Availabilty: Immediately available
Top three skills
- Customer success and growth
- LMS implementation
- Client relationship management
Key skills and experience
- Over ten years of experience in client success, managing enterprise accounts across EMEA.
- Proven ability to drive customer adoption of digital learning solutions, enhancing engagement and satisfaction.
- Skilled in stakeholder management, technical troubleshooting, and user training.
- Strong background in remote client engagement, onboarding, and customer retention strategies.
All candidate introductions, whether written, via e-mail or oral, are strictly subject to Blue Eskimo’s terms of business, unless agreed otherwise. By interviewing or corresponding in any way with a candidate put forward by Blue Eskimo (whether introduced in writing, orally or via our website) you are accepting Blue Eskimo’s terms of business. No variation of these terms are valid unless confirmed in writing, prior to the first candidate interview, by an authorised signatory of Blue Eskimo. view terms of business
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Your consultant
Barney Heath
Barney is a dedicated recruiter, who is enthusiastic and meticulous in his approach. Barney recruits for roles across L&D, with a particular focus on learning technologies roles. If you need to speak with a recruiter about learning tech roles, Barney’s the one to call.
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