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Training Scheduling Manager

£40K - £43K Basic Salary + Benefits

Location Southeast, Berkshire
Sector Learning and development
Job type Permanent
Role Operations and delivery
Job ref EK2359

An exciting and challenging role, focused on leading and directing the Business Trainers. With a proven track record of workforce planning in a learning environment you will use your knowledge and provide advice and leadership to a growing team.

Key responsibilities

  • People management of a growing team
  • Provide accurate forecasting of incoming volumes
  • Recommend appropriate resource levels for the short, mid and long term
  • Keep headcount in line with business plans and ensure KPIs are met
  • Capacity planning to ensure the demand is met - taking new business into consideration
  • Trend analysis and creation of regular reports

Candidate’s requirements

  • Previous people management experience
  • Experience with Management Information Analysis in a call centre environment
  • Strong experience of trend analysis and forecasting
  • IT literate and excellent Excel experience
  • Experience with Visual Basic for Applications (VBA) is essential

Working with the Learning & Performance Institute

Blue Eskimo enjoys a unique relationship with the Learning & Performance Institute, as its nominated recruitment provider. And, as a company that’s accredited by the LPI, we operate within its guidelines and uphold its standards.

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