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Client Engagement & Project Manager - Digital Learning

£45K-£50K Basic Salary + £5K Bonus

Location London
Sector E-learning, Learning technologies
Job type Permanent
Role Operations and delivery
Job ref KB2361

This role represents a superb opportunity for someone passionate about delivering customer success, possessing excellent client relationship building and project management skills. With a creative mindset and strong organisational skills, you will have experience of mapping out client’s ‘learner journeys’ that incorporate innovative digital learning with user experience at the core.

Key responsibilities

  • Proactively manage client’s blended learning projects
  • Collaborate with both colleagues and clients to build learning environments
  • Play a pivotal part in strengthening client relationships cross a diverse range of sectors
  • Capture and disseminate the business and technical learning requirements of clients
  • Manage the client relationship during the engagement period
  • Work with the client and other team members to resolve project issues
  • Consult with clients on digital learning and blended learning requirements
  • Help to scope digital learning content and platform customisations and manage delivery
  • Participate in documenting and improving team processes
  • Regular client liaison and travel

Candidate’s requirements

  • Minimum of three years experience working with clients to creative innovative learning solutions incorporating learning technologies
  • Passionate about digital and blended learning and its impact on personal development and client success
  • Excellent organisational and project management skills
  • An entrepreneurial and creative mindset
  • Experience and understanding of creative learning design
  • Strong knowledge of content authoring tools, Learning Management Systems and other learning technologies
  • Proven track record of creating innovative and blended learning solutions
  • Strong account management and client relationship building skills

Working with the Learning & Performance Institute

Blue Eskimo enjoys a unique relationship with the Learning & Performance Institute, as its nominated recruitment provider. And, as a company that’s accredited by the LPI, we operate within its guidelines and uphold its standards.

Find out more plus 20% off your LPI membership, when you register with Blue Eskimo